Apple Stock Fall? Assigned Customer Relations Rep VM FULL - Applecare Fail-2012 MBP: Please Help

Description

Sincerely apologize for sound quality - WE LIKE APPLE! Please help remedy this. Apple Genius told us not to use our iPhones because 'iCloud caused the issues with your new MacBook Pro." I am still appreciation of Apple - it is the ONLY OPTION for us w/ ADD and Dyslexic. When I was a small child, Apple's 'caring' 'simple' machines helped me. I LIKE Apple. 1. Contacted Customer Relations (Executive office) due to AppleCare failures (wasting our time with Engineers that make us try to be a geek, fixing our own machine) 2. Told Customer Relations (assigned rep) that we cannot spend more time with Applecare or Genius Bar trying to fix a logic board issue. 3. Rep demanded we go to Genius Bar one last time. We did. 4. Genius Bar stated that iCloud is the worst thing about Apple, and the cause of problem 5. Genius Bar told us to do time machine backup, separately remove most important files. 6. Genius Bar insisted we NOT use the backup on this or future computers as it could contain the issues caused by iCloud 7. Genius Bar insisted we not sync iPhones to computer when wiped and OS reinstalled, and that iCloud NOT be allowed after wipe and OS reinstall 8. Issues backing up, but accomplished after working through the night and into the next day. 9. Back to the Genius Bar. Wipe and Reinstall, no iCloud allowed as demanded 10. Also have not synced iPhones 11. Exact same issues - 100% of 8GB memory depleted - will not function - without adding App Store apps, no iCloud, 750 GB Hard <b>...</b>

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